Performance Appraisal

I recently completed the Human Resources for Competitive Advantage class and want to share some notes/ cheat sheets on various topics. Hope these notes will help other students.

Performance appraisal:

Explain and uses:
-Performance appraisal is a measurement technique use in PM system

Goals:
-Assess and record employee performance in an accurate and consistent manner.
-Provide useful feedback.
-Define how performance can be improved.

Uses:
-Administrative
-Development
-Strategic
-Research

Key errors:
-Restriction of range (central tendency, severity) distributional errors.
-Halo error/horn error
-First impression error
-Personal bias
-Regency error
-Similar-to-me (clone) error
-Contrast error
-Spill over error (from past evaluation)

Appraisal methods and formats
-Judgment based:
-Absolute standards (attribute approach) {Standard rating scale, graphic rating scale, free from essay}
-Relative standards (comparative approach) { Employee ranking, forced distribution, paired comparison}
-Objective based methods (objective approach) {Management by objective (MBO) and similar goal based  approaches}
-Behavior based methods (behavior approach) {Critical incidents: Behaviorally Anchored rating scales (BARS), Behavior observation scales (BOS)