Learning and Development

I recently completed the Human Resources for Competitive Advantage class and want to share some notes/ cheat sheets on various topics. Hope these notes will help other students.


Learning and Development

Why/basis

High leverage training:   
-Linked to strategic business goals and objectives
-Supported by top management
-Relies on international design model to ensure quality and to contain costs
-Compared or benchmarked to program in other org

Continuous learning:   
-Customer needs, quality standards and product specs are constantly changing.
-New competitors entering
-New technologies become readily available

Result: learning of job-related knowledge, skills or behavior and apply in day-to-day activities.

Learning organization:    
-skilled at creating, acquiring and transferring knowledge
-Developing relevant expertise for effective use of knowledge
-Modifying its behavior to reflect new knowledge
-Deal effectively with competitive changers and opportunities

-Characteristics: Structure, culture, communication, reward system, attitude.
-Basic principles of learning: motivation, reinforcement, feedback, practice, whole vs part, transfer
-Learning Portal: Online learning
-Informal learning: informal learning of work, Practical skills, Intra personal skills, Interpersonal skills, Cultural awareness